Shipping Policy

Domestic Shipping Only

Tabatha Marie Privée ships exclusively within the United States. We do not offer international shipping at this time. Orders with shipping addresses outside of the United States will not be processed and will be cancelled and refunded.

Order Processing

Orders are typically processed and shipped within 1–3 business days after payment is confirmed. Orders placed on weekends or federal holidays will begin processing on the next business day. During periods of high order volume, promotions, or new product launches, processing may take slightly longer. If there is an unexpected delay, we will make reasonable efforts to notify you.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are displayed at checkout. Delivery estimates begin once your order has shipped and do not include processing time. Shipping times are estimates only and are not guaranteed. Once a package has been handed to the carrier, delivery timelines are outside of our control.

Shipping Costs

Shipping charges are calculated and displayed at checkout based on the shipping method selected and the destination address. From time to time, we may offer promotional or complimentary shipping. Any applicable shipping promotion will be clearly stated at checkout or communicated during the promotion period.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Please allow up to 24–48 hours for tracking details to update after your package has been accepted by the carrier. Use the provided tracking information to monitor your shipment directly with the carrier.

Delayed or Lost Packages

If your tracking shows a delay, please allow additional time for the carrier to complete delivery. If your package is marked as Delivered but has not been received, first check around your delivery location and with household members, neighbors, or your building's mailroom or management office. If the package still cannot be located, contact the carrier directly, then reach out to us so we can assist with next steps. We are not responsible for packages lost, stolen, or misdelivered after the carrier confirms delivery to the address provided at checkout.

Incorrect Shipping Addresses

Please review your shipping address carefully before completing your order. If you notice an error after placing your order, contact us immediately at [email protected]. We will make reasonable efforts to correct the address before the order ships, but cannot guarantee changes once an order has entered processing. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Damaged or Leaking Orders

We package every fragrance decant with care to prevent damage or leakage in transit. If your order arrives damaged, broken, or with significant leakage, please contact us within 48 hours of delivery at [email protected]. Include your order number, a description of the issue, and clear photographs of the damaged product and packaging. Please retain all original packaging until the matter is resolved. We will review each case individually and work with you toward an appropriate resolution.

Fragrance & Hazmat Compliance

Perfume and fragrance products contain alcohol and are subject to carrier and transportation regulations. Shipping availability and methods may vary based on destination and applicable carrier requirements. We reserve the right to modify, restrict, or cancel a shipping method when necessary to comply with applicable laws or carrier policies.

Customer Responsibility

Customers are responsible for providing an accurate and complete shipping address at checkout. We are not responsible for delays, non-delivery, or additional costs resulting from incorrect, incomplete, or undeliverable addresses provided by the customer.